Delivery Options Overview
HS Nuts And Spices offers ideal shipping methods for any requirement. Be it low priced through Leopard Courier . And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Get Your Order
Exchange or Return of Goods
At HS Nuts & Spices, we are committed to delivering top-quality dry fruits, nuts, and pet products. If you’re not completely satisfied with your purchase, we offer a full refund within the guidelines of our return policy.
Returns
You can return items within 7 days of receiving your order. To be eligible for a return, the products must:
- Be unused and in the same condition as received.
- Be in their original packaging.
Shipping for Returns
To initiate a return, please email us at hsnutsandspices@gmail.com. We require a receipt or order number to complete the return.
If the return is due to our error (e.g., incorrect or damaged items), we will cover the return shipping costs. Otherwise, you will be responsible for the return shipping fees.
Refunds and Exchanges
Items with quality issues, damaged packaging, or broken seals are eligible for a refund or exchange.
Custom or personalized products made upon request are not eligible for refunds, as they are tailored specifically for you.
Once we receive your return, you can expect a refund within 3 to 4 weeks (business days). This timeframe includes the shipping time for us to receive the return (5-10 business days) and the processing time (5-10 business days). The refunded amount will be transferred to your original payment method.
Order Cancellations
Once your order is confirmed and shipped, it cannot be canceled. If you wish to cancel an order, please inform us as soon as possible after confirmation. Once the item has been dispatched, cancellation is no longer possible.
How to Return or File a Refund
If you need to return an item, please contact us with your order number and details of the product you wish to return within 24 hours of delivery. We will provide instructions on how to return the item.
- Phone: +92 315 9333369
- WhatsApp: +92 315 9333369
- Email: hsnutsandspices@gmail.com
- Website: www.hsnutsandspices.com
This update now reflects shipping via Devo and Leopard logistics with free shipping. If you need any further changes or clarifications, feel free to let me know!
FAQs
We offer a wide variety of premium dry fruits, including almonds, cashews, walnuts, pistachios, and more. Additionally, we provide high-quality pet products such as pet food and accessories. All of our products are carefully selected for freshness and quality.
Currently, we only offer shipping within Pakistan. We are working to expand our shipping services to international locations in the future.
Simply browse our website, select the products you'd like to purchase, and proceed to checkout. Enter your shipping details to complete the order.
We offer free shipping on all orders within Pakistan. However, certain items like oils may incur additional shipping charges, as mentioned on the product page.
- Major Cities: Orders are usually processed within 2-3 business days and delivered in 5-10 business days.
- Small Towns: Delivery can take 5-8 days. Delivery times may vary depending on location and current logistics.